E-100: Parent Rights

Workforce Development Boards (Boards) must ensure that Board child care contractors inform parents in writing that parents have the right to:

  • Choose the type of child care provider that b0est suits their needs and to be informed of all child care options available to them as included in the consumer education information described in H-102: Consumer Education on Quality Child Care Indicators
  • Visit available child care providers before making their choice of a child care option
  • Receive assistance in choosing initial or additional child care referrals, including information about the Board’s policies regarding transferring children from one provider to another
  • Be informed of the Texas Workforce Commission rules and Board policies related to providers charging parents the difference between the Board’s reimbursement and the provider’s published rate as described in F-202: Collecting Parent Share of Cost and Other Child Care Funds
  • Be represented when applying for child care services
  • Be notified of their eligibility to receive child care services within 20 calendar days from the day the Board’s child care contractor receives all necessary documentation required to initially determine eligibility for child care
  • Receive child care services regardless of race, color, national origin, age, sex, disability, political beliefs or religion
  • File a written complaint of alleged discriminatory acts within 180 calendar days from the date of the alleged discriminatory act
  • Have the Board and the Board’s child care contractor treat information used to determine eligibility for child care services as confidential
  • Receive written notification at least 15 calendar days before the denial, delay, reduction or termination of child care services 
  • Reject an offer of child care services or voluntarily withdraw their child from child care unless the child is in protective services
  • Be informed of the possible consequences of rejecting or ending the child care that is offered
  • Be informed of the eligibility documentation and reporting requirements described in E-200: Parent Eligibility Documentation Requirements and E-300: Parent Reporting Requirements
  • Be informed of the parent appeal rights described in E-400: Parent Appeal Rights
  • Be informed of the Board’s policy for transferring between providers
  • Be informed of required background and criminal history checks for relative child care providers through the listing process with Texas Child Care Licensing (CCL), as described in F-102, before the parent or guardian selects the relative child care provider

Rule Reference: §809.71

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Part A – Definitions

Part H – Consumer Education and Child Care Quality Activities

Part J – Appendix